Every day when I come to work, my mailbox is flooded with people that have domain issues. Two years ago Tucows came to me and asked if we would help with all the problems domains out in the marketplace. To give a little back story on this, Tucows is a wholesale domain registration company, meaning only people like me, you know a web hosting company, can buy from them, and those resellers then service the clients. Tucows is not allowed to interfere in the relationship. But, as many have experienced, not every company is like ACTWD, committed to its customers. So we were a perfect fit for Tucows, because had been with them as a vendor 15 years, and we knew the ins and outs of domain ownership.
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